Privacy Policy

Effective Date: 02/15/2025

This Privacy Policy (“Policy”) explains how Rubio Upholstery Services (“we,” “us,” or “our”) collects, uses, and protects your information. This Policy applies to all services, websites, and applications we offer (collectively, the “Services”).

By using our Services, you agree to the collection, transfer, processing, and use of your information as described in this Policy.

1. Information We Collect

We collect information that is necessary to provide and improve our Services. This information falls into the following categories:

Personal Information: This is information that can be used to identify you. We collect this with your knowledge and consent when you provide it to us, such as when you create an account, make a purchase, or contact us. This may include your:
- Name
- Company name
- Address
- Phone number
- Email address
- Billing information
Data and Usage Information: When you use our Services, you may create, upload, store, and share information. We also collect information about how you interact with our Services, such as the features you use and the pages you visit.
SMS/Text Messaging Information: If you opt-in to receive SMS or text messages from us, we will collect your phone number and any information you provide through those messages. We will not share or sell your SMS data with any third parties, nor will we use it for marketing purposes without your explicit consent.
Device and Technical Information: We automatically collect certain information when you access our Services, including your Internet Protocol (IP) address, browser type, device type, operating system, and unique device identifiers.
Tracking and Analytics Information: We use cookies, pixels, and other tracking technologies to analyze trends, administer our Services, track user movement, and gather demographic information. This data helps us understand user behavior and optimize our marketing efforts. This may include information about your interaction with our advertisements on third-party platforms, such as Facebook, Instagram, Google, etc.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To operate, maintain, and improve our Services, process transactions, and provide customer support.
For Communication: To send you service-related messages, updates, and promotional communications.
For Analytics and Improvements: To monitor and analyze usage and activity trends to improve our Services.
For Marketing and Advertising: To deliver personalized advertisements on our Services and third-party platforms.
For Security: To detect and prevent fraud, spam, and other harmful activities.
For A2P Compliance: To adhere to regulatory requirements for Application-to-Person (A2P) messaging.

3. Sharing and Disclosure of Information

We may share your information in the following situations:

With Service Providers: We may share information with trusted third-party vendors and partners who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These third parties are obligated to protect your information and only use it for the purposes we specify.
For Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.
In a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have control over your information:

Access and Correction: You may access, review, and update your personal information by logging into your account or contacting us at Rubioupholsteryservices @ gmail . com.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or texts you receive from us. You can also opt out of targeted advertising by visiting the following links:
- The Digital Advertising Alliance (DAA) opt-out page: http://optout.aboutads.info/
- The Network Advertising Initiative (NAI) opt-out page: http://optout.networkadvertising.org/
- The European Interactive Digital Advertising Alliance (EDAA) opt-out page (for EU users): http://www.youronlinechoices.eu/
Data Deletion: You can request the deletion of your personal information. We will honor these requests unless we are required to retain the information for legal or business purposes.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use a combination of physical, electronic, and procedural safeguards to secure your data. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. International Users

If you are a resident of the European Union (EU), United Kingdom, or other regions with data protection laws, you may have additional rights regarding your personal information under the General Data Protection Regulation (GDPR) or similar regulations. For certain data processing activities, we may act as a joint controller with our partners, and you should review their respective privacy policies for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Policy periodically.